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32nd IATA Ground Handling Conference

May 26 @ 8:00 am - May 29 @ 5:00 pm
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The Ground Handling Conference is one of IATA’s main initiatives. It is an opportunity to raise awareness, present the latest IATA research and build tomorrow’s solutions with ground handling professionals, from all around the world. It is the premier industry event bringing together each link of the entire Ground Handling Value Chain.

This conference offers a unique opportunity to connect, communicate and collaborate with Airlines, Ground Service Providers, Airport Authorities and Suppliers and offers various business and networking opportunities.

Ground handling is an integral part of airline operations. IATA strives to lead the industry towards improved safety and operational efficiency in ground handling by setting standards, initiating and encouraging the implementation of global solutions. Among them, the following initiatives have been developed as an integrated solution for ground operations tailored to risk management:

Airport Handling Manual (AHM)
Identification of, and updates to, industry recommended practices

IATA Ground Operations Manual (IGOM)
Development and implementation of standard procedures

IATA Safety Audit for Ground Operations (ISAGO)
On-site verification of implementation of ground handling procedures

Ground Damage Database (GDDB)
Hazard identification, including data analysis and feedback


Venue Name: Madrid Marriott Auditorium Hotel & Conference Center
Address: Madrid,
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Organizer Name: IATA